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Across North America, Chrysler’s dealerships were confined by cumbersome desktop programs. Our applications evolved operations into a fine-tuned machine.

Services Used

  • Content
  • Design
  • Development

The Problem

Every day, 1,600 Chrysler dealerships service a total of 40,000 cars. They needed portable, easily-updated technology to streamline the service process from end to end.

Service department work takes up a significant part of the employees’ time, and makes up a substantial portion of a dealer’s revenue, at every location. Chrysler came to us to create a “mission-critical” mobile application that would make it simple to check customers in, diagnose problems, service vehicles, and check out.

Our solution had to be easy to navigate and implement because so many people rely on it. It also had to be flexible enough for frequent updates that would accommodate a continuous array of new vehicle models, software releases, recalls, and more.


The Solution

We put the entire process in the palm of employees’ hands by creating wiADVISOR. This app turned a complex system into something flexible that can be updated fast.

By creating tablet-ready wiADVISOR, we gave dealers greater flexibility to interact with customers and their cars. Service employees can greet people, view their information, and run diagnostics whether they’re on the dealership floor or outside in the parking lot.

We built the application on Javascript frameworks that accommodate frequent updates, too. This lets Chrysler easily manage an ever-changing array of vehicles, customers, and recalls.


The Results

The results we’ve delivered have helped Chrysler improve—and keep improving—efficiency in servicing cars and supporting customers.

We’re an embedded Chrysler partner, entrusted with creating and continually updating many different applications. With our ongoing partnership, we continue to maintain and evolve multiple mission-critical programs.

Amazon Go was on a fast-track expansion of its revolutionary “Just Walk Out” stores.

They wanted broad, innovative creative ideas that could come to life within their tight timeline.

Services Used

  • Content
  • Design

The Problem

We had to turn a new way of shopping into something simple, natural, and engaging.

The company needed creative that would draw in customers, give them a solid grasp of cashier-free checkout, and respond to real-time feedback. And the work had to adapt fast to incoming data, working hand-in-hand with Amazon Go’s “test & learn” model.


The Solution

Aquent Studios met the mark with ambitious content that spanned in-store signage, out-of-home, and Amazon Go-owned digital channels.

Led by our account manager, our team generated multiple concepts and designs to engage shoppers and support sales. Our copywriters, designers, and producers developed and produced motion graphics, digital displays, and educational videos.

In two select stores, we worked with Amazon’s live-testing model to change content on a rolling basis, as needed. From there, Amazon Go’s internal teams could expand the most successful creative to new locations.


The Results

Our partnership helped Amazon Go speed up time to market, enhance the in-store experience, and streamline the opening of future sites.

Our team provided greater flexibility and the capacity for handling an unpredictable volume of work. Also, as the stores gathered data on shopper behavior, we delivered quick changes in content that kept on improving the shopper journey.

Adobe helps users worldwide manifest the ideas they dream up. We helped empower beginners to create, with engaging, on-brand tutorials.

Services Used

  • Content
  • Design
Mockup of a video on a webpage at adobe.com presented on a laptop

The Problem

Simple, step-by-step videos needed to teach novices basic skills in under four minutes. And designs had to meet every detail of Adobe’s recognized style.

Adobe envisioned snackable lessons that would help novices feel fluent enough to use Illustrator and Photoshop. The project demanded an uncommon combination of creative and tactical skills. 

From a creative standpoint, we needed to condense content into clear videos that blended illustration and photography. From an execution standpoint, we needed to nail all of Adobe’s buttoned-up brand elements.


The Solution

We created fluid, easy-to-follow stories that drew in users and made new concepts easy to understand.

We worked with Adobe on all the information an amateur would need from each lesson, then our team of creative directors, writers, and storyboard illustrators went to work. Once Adobe approved the concept and direction for each video, we forged ahead with photography, illustration, video, editing, motion graphics, and sound production.

Our team had the talent and a keen eye for detail to meet all of Adobe’s objectives, including getting the brand look and tone just right.


The Results

Thousands upon thousands of new Adobe enthusiasts used our videos to boost their skills and better their creative output.

People also gave many glowing online reviews testifying how the knowledge had enhanced their work. In just a few minutes per video, new users gained the confidence to push their creative visions ahead.

It was just four months until the Windy City launch of the biggest-ever Roastery. Our fresh creative ideas made the grand opening Starbucks’ best yet.

Roastery stores are fantastical, museum-like experiences that center around everything coffee. The Chicago store would span five floors and 35,000 square feet, making it the largest yet.

Services Used

  • Content
  • Design
Warming tent render

The Problem

Starbucks wanted creative concepts worthy of the Roastery’s immersive coffee experience. Across a myriad of media, we had to quickly generate buzz to make the opening—and beyond—a success.

The creative had to blend seamlessly with the Starbucks coffee heritage, their brand, and the industrial-artistic Roastery environment that’s a feast for the senses. 

They also asked us to fold the building’s historic roots into the concepts. And because they didn’t want to give away the look of the store inside, we had to work with a simple building line drawing and client-provided imagery.


The Solution

In under 100 days, we delivered innovative ideas—and implemented them—across event design, collateral and print, video, signage, and partnerships with local hotels.

We wrapped the creative in a Chicago-centric theme that paid homage to the Magnificent Mile. Pre-opening, a Starbucks-sponsored warming tent at the Magnificent Mile Lights Festival gave attendees a cozy shelter from the cold and a peek into the upcoming Roastery. Also, to get local Starbucks employees talking in town, we gave them a Roastery gift box with coffee and fun collateral.

For inside the store, we created brand-reflective signage, seating environments, and a video to support the specially-commissioned merchandise of local artist Mac Blackout. We completed the entire video—concept to shoot to post—in two weeks. 

Because 80% of Roastery visitors are tourists, we also forged partnerships with Chicago hotels, equipping their concierges with collateral to draw in guests.


The Results

Starbucks Roastery & Reserve was thrilled with our high level of capability and expertise. They now rely on us as their right hand for a multitude of creative ideas.

Their vice president credited us with providing a level of brand attention critical for launch. Merchandising in-store, including the Mac Blackout items we helped promote, exceeded Starbucks’ forecast by 165%.

Our team worked within a tight timeline to conceive of and deliver everything as needed—without any rush or overtime costs for the client.