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Across North America, Chrysler’s dealerships were confined by cumbersome desktop programs. Our applications evolved operations into a fine-tuned machine.

Services Used

  • Content
  • Design
  • Development

The Problem

Every day, 1,600 Chrysler dealerships service a total of 40,000 cars. They needed portable, easily-updated technology to streamline the service process from end to end.

Service department work takes up a significant part of the employees’ time, and makes up a substantial portion of a dealer’s revenue, at every location. Chrysler came to us to create a “mission-critical” mobile application that would make it simple to check customers in, diagnose problems, service vehicles, and check out.

Our solution had to be easy to navigate and implement because so many people rely on it. It also had to be flexible enough for frequent updates that would accommodate a continuous array of new vehicle models, software releases, recalls, and more.


The Solution

We put the entire process in the palm of employees’ hands by creating wiADVISOR. This app turned a complex system into something flexible that can be updated fast.

By creating tablet-ready wiADVISOR, we gave dealers greater flexibility to interact with customers and their cars. Service employees can greet people, view their information, and run diagnostics whether they’re on the dealership floor or outside in the parking lot.

We built the application on Javascript frameworks that accommodate frequent updates, too. This lets Chrysler easily manage an ever-changing array of vehicles, customers, and recalls.


The Results

The results we’ve delivered have helped Chrysler improve—and keep improving—efficiency in servicing cars and supporting customers.

We’re an embedded Chrysler partner, entrusted with creating and continually updating many different applications. With our ongoing partnership, we continue to maintain and evolve multiple mission-critical programs.

To help investment giant Morgan Stanley make its online banking app legally accessible to all, Aquent Studios assembled the right experts to lead the charge.

With a website full of complex applications, Morgan Stanley needed a nimble, experienced partner to make it accessible. With our help, they made transactions, tables, and other complex information accessible, fast.

Services Used

  • Accessibility
  • Design
  • Experience

The Problem

Facing a tight timeline to make their app ADA and WCAG-compliant, Morgan Stanley needed a partner with a unique blend of development and compliance expertise.

Meeting accessibility guidelines is no ordinary challenge for a financial site where visitors complete self-service banking, pay bills, and trade their investments. People need to navigate highly interactive applications and a complex UX/UI interface that includes multiple fields and tables.

For instance, when a visually impaired person needs to know which field their cursor is in or to understand historical fund performance data, you need a solution beyond typical screen reading software, color adjustments, and image tagging. On top of that, compliance law is constantly evolving. That meant we also needed to equip Morgan Stanley with the experience and intuition to keep bi-monthly app updates in line with ADA and WCAG requirements.

On top of that, compliance law is constantly evolving. That meant we also needed to equip Morgan Stanley with the experience and intuition to keep bi-monthly app updates in line with ADA and WCAG requirements.


The Solution

Besides delivering an app with fully accessible transactions and information, we also equipped Morgan Stanley to handle ongoing compliance for their frequent app updates.

Aquent Studios has an unusual combination of skills to get nuanced compliance work done. Plus, we could shape our team in a way that worked for the client.

We collaborated with Morgan Stanley employees to make the Javascript/Angular app compliant, while mentoring them, too. Our developers handled the intricacies of making a complex Single Page Application accessible in Android and iOS while continually onboarding Morgan Stanley staff in New York and India.


The Results

In addition to making the app’s transactions and information universally accessible, we equipped Morgan Stanley to handle ongoing ADA and WCAG compliance whenever they update the app.

During our engagement, we became an integrated part of Morgan Stanley. Their project managers led the prioritization of workflow and we then worked together to hit all periodic release dates.

We also shared knowledge so that their internal team gained greater skills to handle compliance modifications moving forward.

Amazon Go was on a fast-track expansion of its revolutionary “Just Walk Out” stores.

They wanted broad, innovative creative ideas that could come to life within their tight timeline.

Services Used

  • Content
  • Design

The Problem

We had to turn a new way of shopping into something simple, natural, and engaging.

The company needed creative that would draw in customers, give them a solid grasp of cashier-free checkout, and respond to real-time feedback. And the work had to adapt fast to incoming data, working hand-in-hand with Amazon Go’s “test & learn” model.


The Solution

Aquent Studios met the mark with ambitious content that spanned in-store signage, out-of-home, and Amazon Go-owned digital channels.

Led by our account manager, our team generated multiple concepts and designs to engage shoppers and support sales. Our copywriters, designers, and producers developed and produced motion graphics, digital displays, and educational videos.

In two select stores, we worked with Amazon’s live-testing model to change content on a rolling basis, as needed. From there, Amazon Go’s internal teams could expand the most successful creative to new locations.


The Results

Our partnership helped Amazon Go speed up time to market, enhance the in-store experience, and streamline the opening of future sites.

Our team provided greater flexibility and the capacity for handling an unpredictable volume of work. Also, as the stores gathered data on shopper behavior, we delivered quick changes in content that kept on improving the shopper journey.

Adobe helps users worldwide manifest the ideas they dream up. We helped empower beginners to create, with engaging, on-brand tutorials.

Services Used

  • Content
  • Design
Mockup of a video on a webpage at adobe.com presented on a laptop

The Problem

Simple, step-by-step videos needed to teach novices basic skills in under four minutes. And designs had to meet every detail of Adobe’s recognized style.

Adobe envisioned snackable lessons that would help novices feel fluent enough to use Illustrator and Photoshop. The project demanded an uncommon combination of creative and tactical skills. 

From a creative standpoint, we needed to condense content into clear videos that blended illustration and photography. From an execution standpoint, we needed to nail all of Adobe’s buttoned-up brand elements.


The Solution

We created fluid, easy-to-follow stories that drew in users and made new concepts easy to understand.

We worked with Adobe on all the information an amateur would need from each lesson, then our team of creative directors, writers, and storyboard illustrators went to work. Once Adobe approved the concept and direction for each video, we forged ahead with photography, illustration, video, editing, motion graphics, and sound production.

Our team had the talent and a keen eye for detail to meet all of Adobe’s objectives, including getting the brand look and tone just right.


The Results

Thousands upon thousands of new Adobe enthusiasts used our videos to boost their skills and better their creative output.

People also gave many glowing online reviews testifying how the knowledge had enhanced their work. In just a few minutes per video, new users gained the confidence to push their creative visions ahead.